General G2B Statistics and Facts

  1. Denmark leads globally in eGovernment, followed by Estonia and Singapore, in the latest UN E-Government Development Index (2024). (Sources: UN E-Government Survey 2024, Statista)
  2. The top 10 performers in the 2025 OECD Digital Government Index (published in 2026) are Korea, Australia, Portugal, the United Kingdom, Norway, Estonia, Ireland, Denmark, France, and Chile, and the OECD average rose to 0.70 from 0.61 in the 2023 edition. (Sources: OECD, 2026, OECD)
  3. Digital notifications, digital post, and digital payment solutions are not widely accessible, with slightly over half of OECD countries (59%) having these services in place. (Source: OECD)
  4. Globally, the most commonly provided online services include registering for a business or applying for a business license. (Source: Statista)
  5. The Public Sector Software market is projected to experience significant annual growth, with a magnificent (CAGR) from 2023 to 2030. (Source: Machinery)
  6. In the 2022 United Nations (UN) member states survey, Europe secured the top rank with an eGovernment Development Index (EGDI) rating of 0.83, followed by Asia (0.65), Americas (0.64), Oceania (0.51), Africa (0.4) and World average (0.61). In the 2024 survey, the averages rose to 0.85 for Europe, 0.70 for Asia, 0.67 for the Americas, 0.53 for Oceania and 0.42 for Africa, with a world average of 0.64. (Sources: UN E-Government Survey 2024, Statista)
eGovernment development index (EGDI) statistics by global regions in 2022 represented by a row chart.

G2B Statistics for Marketers to Know

  1. European government websites score 97.4 out of 100 for mobile friendliness in the eGovernment Benchmark 2026, up from the 93% of websites optimized for mobile devices reported in the 2023 edition. (Sources: eGovernment Benchmark 2026, eGovernment Benchmark)
  2. Improving government portal findability through SEO can ensure easy online access, with 62% of Europe’s portals rated ‘good’ or ‘excellent’ in terms of findability. (Source: eGovernment Benchmark)
  3. Over 94% of services are accessible through government portals. In the 2026 edition, EU digital public services for businesses score 88.6 out of 100, ahead of 84.6 for citizens. (Sources: eGovernment Benchmark 2026, eGovernment Benchmark)
  4. 14%  of services are proactively delivered to entrepreneurs initiating a business, thereby streamlining their initial foray into entrepreneurship. (Source: eGovernment Benchmark)
Improving government portal findability through SEO can ensure easy online access, with 62% of Europe's portals rated 'good' or 'excellent' in terms of findability. Click to post on

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