General G2B Statistics and Facts

  1. Denmark leads globally in eGovernment, followed by South Korea and Estonia. (Source: Statista)
  2. The top 10 performers in the 2023 Digital Government Index include Korea, Denmark, the United Kingdom, Norway, Australia, Estonia, Colombia, Ireland, France, and Canada. (Source: OECD)
  3. Digital notifications, digital post, and digital payment solutions are not widely accessible, with slightly over half of OECD countries (59%) having these services in place. (Source: OECD)
  4. Globally, the most commonly provided online services include registering for a business or applying for a business license. (Source: Statista)
  5. The Public Sector Software market is projected to experience significant annual growth, with a magnificent (CAGR) from 2023 to 2030. (Source: Machinery)
  6. In the 2022 United Nations (UN) member states survey, Europe secured the top rank with an eGovernment Development Index (EGDI) rating of 0.83, followed by Asia (0.65), Americas (0.64), Oceania (0.51), Africa (0.4) and World average (0.61). (Source: Statista)
eGovernment development index (EGDI) statistics by global regions in 2022 represented by a row chart.

G2B Statistics for Marketers to Know

  1. 93% of European government websites are optimized for mobile devices. (Source: eGovernment Benchmark)
  2. Improving government portal findability through SEO can ensure easy online access, with 62% of Europe’s portals rated ‘good’ or ‘excellent’ in terms of findability. (Source: eGovernment Benchmark)
  3. Over 94% of services are accessible through government portals. (Source: eGovernment Benchmark)
  4. 14%  of services are proactively delivered to entrepreneurs initiating a business, thereby streamlining their initial foray into entrepreneurship. (Source: eGovernment Benchmark)
Improving government portal findability through SEO can ensure easy online access, with 62% of Europe's portals rated 'good' or 'excellent' in terms of findability. Click to post on